Welcome, team! Today, we’ll delve into several essential cleaning practices that will ensure exceptional cleaning and porter service for our clients. By mastering these techniques, you’ll consistently deliver top-notch results for our customers.
The Top-Down, Back-Out Methodology:
At Pro Cleanings we utilize the “Top-Down, Back-Out” method for cleaning commercial spaces.
This means:
Always start your work at the highest point and furthest corner of your cleaning area.
Work your way down the walls to you target surfaces, and finally to the floors, all the while progressing towards the exit.
This will minimize the cleaned areas from being re-contaminated by dirt, dust, or debris falling from higher points.
Setting Up for Success:
Preparation is key to being an effective and efficient professional cleaner.
Before diving into your work, take a moment to review your worksite everyday.
Be sure to look carefully at:
The total scope of the work you were responsible for.
Specific areas that require extra attention.
Potential challenging or problem areas.
Reviewing and planning your approach beforehand each day will save you time, and it will ensure a thorough cleaning every shift you work.
Mastering Cleaning Techniques:
Always read and follow the label instructions for any cleaning solutions, or chemicals you use. This will ensure proper application, safety, and optimal cleaning results.
Understanding different cleaning types is an essential part of working at ProCleanings.
Disinfecting cleaning: Disinfecting cleaning is designed to eliminate germs and bacteria from a targeted work area.
Office cleaning: Office Cleaning Involves regular maintenance and cleaning of everyday commercial spaces.
Deep cleaning: Deep Cleaning is a focused, thorough cleaning for neglected and heavily soiled areas.
Using dedicated cleaning equipment for different work areas can prevent cross-contamination at your worksite. For example, each site you work at should have dedicated mops and cleaning rags used solely for bathrooms. This will help avoid spreading germs to other areas at your work site.
Final Touches and Reporting:
Before you finish your shift each day, take a final walk-through of your worksite and ensure all tasks have been completed to our high standards.
Pay attention to details:
Are all surfaces clean and free of streaks or smudges?
Are floors properly vacuumed and mopped?
Are all wastebaskets emptied and replaced with liners?
If you encounter any issues or areas requiring further attention, report them promptly to your support team and your client. This ensures timely action and maintains open communications with our team and our clients.
Please remember, your dedication to these practices reflects our commitment to exceptional service. By consistently delivering high-quality cleaning, we build trust and maintain positive relationships with our valued clients.
Thanks for watching this training video. If you have any questions, please contact your support team. We are here to support you in achieving cleaning excellence!