Introduction
Thank you for visiting Pro Cleanings, an online and mobile service that connects homeowners with professional cleaners. We are committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and share your personal information.
Personal Information We Collect
We collect a range of personal information. “Personal information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.
We collect the following categories of personal information:
- Identifiers, such as your name, email address, and phone number.
- Contact information, such as your mailing address.
- Demographic information, such as your age, gender, and location.
- Financial information, such as your payment information.
- Transactional information, such as the services you have booked and the payments you have made.
- Usage information, such as the pages you have visited on our website and the apps you have used.
- Device information, such as the type of device you are using and your IP address.
- Cookie information, which is a small file that is stored on your computer when you visit our website.
How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide you with the services you have requested.
- To communicate with you about your account and your bookings.
- To send you marketing and promotional communications.
- To improve our services and to develop new products and features.
- To protect our legal rights and interests.
Sharing Your Personal Information
We may share your personal information with the following third parties:
- Our service providers, who help us to provide our services, such as payment processors and customer support providers.
- Our marketing partners, who help us to deliver marketing communications to you.
- Our business partners, who help us to provide you with certain services, such as background checks.
- Government agencies, if required by law.
Your Rights
You have the following rights with respect to your personal information:
- The right to access your personal information.
- The right to correct your personal information if it is inaccurate.
- The right to delete your personal information.
- The right to object to the processing of your personal information.
- The right to restrict the processing of your personal information.
- The right to port your personal information to another service provider.
To exercise your rights, please contact us at [email protected] or [phone number].
Security
We take steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These steps include:
- Using industry-standard security measures, such as firewalls and encryption.
- Requiring our employees to keep your personal information confidential.
- Training our employees on our privacy policies and procedures.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by email or through a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
support@procleanings.com
(888) 906-9776
Thank you for your trust.